Work with us

We are looking for experienced receptionists to join our team on a full-time or part-time basis. No veterinary experience is required, but a passion for customer service and a passion for animals is!

Peninsula Vet Emergency and Referral Hospital offers a wide range of clinical services including a 24-hour emergency service, surgery, internal medicine, and anaesthesia. Our hospital boasts a collaborative approach to patient care with a passionate team and positive culture centred around providing the best care for our patients.

We have an amazing reception role available -Full or Part Time for highly motivated customer service representatives with exceptional communication and organisational skills to join our busy Emergency Hospital

If customer service is your passion and you would also love the opportunity to make a positive difference in the lives of owners and their beautiful pets, contact us today.

About the Role

We are looking for a full-time or part-time receptionists to fill various shifts including evenings and weekends. The position includes the following responsibilities:

• Managing multiple incoming phone lines and directing calls
• Scheduling appointments and communicating booking requirements to clients
• Communicating patient arrivals and emergencies to clinical staff
• Finalising invoices, processing client payments and balancing the till
• Assisting clients with pet insurance applications
• Maintaining a clean and presentable front of house
• Completing a variety of administration tasks

About you

We are passionate about getting the right people in the right roles. We are looking for someone with the following characteristics:

• Minimum two years’ experience in a general receptionist role
• Ability to provide high levels of customer service
• Exceptional phone manner and communication skills
• The ability to build positive relationships
• Strong organisational and time management skills
• The ability to work efficiently and with initiative in a fast-paced environment
• A professional and positive demeanour

What we will offer you

• Flexible paid parental leave
• Support when you need it with our Employee Assistance Program (EAP), including free and confidential counselling and coaching sessions across a range of areas
• High-quality and heavily discounted healthcare for your pets
• Opportunities for career growth and movement within our group of five general practice clinics, and our emergency & referral hospital, all located on the Mornington Peninsula
• A sense of purpose and pride through the ability to help make a difference in the lives of pets and their owners
• Excellent working culture in a growing company, underpinned by values in trust, respect, professional growth, and having fun!

For more information

Please contact Louise Daemen at hr@penvetreferral.com.au if you have any questions regarding this position.

How to apply

Please apply using the form below, including your resume and a cover letter.

Thank you,
Louise Daemen
HR Manager

Looking for a new challenge in your veterinary career? Ready to take the leap into ECC?

Whether you’re a GP vet with a couple of years of experience or just starting to explore the ECC world, we’ve got the perfect opportunity for you.

Why Peninsula Vet Emergency and Referral Hospital?
We’re not just a hospital—we’re a team that supports and empowers each other. Located just over an hour from Melbourne (against traffic!), our purpose-built facility in Mornington is home to a passionate and collaborative emergency and referral team. Here, you’ll be working alongside:

• An ECC Specialist
• A residency-trained ECC Registrar
• Senior emergency vets with memberships
• Experienced ECC nurses
• Plus, you’ll have access to specialists in surgery, internal medicine, anaesthesia, oncology, and cardiology.

What makes us different?

• Mentorship matters: We understand the transition from GP to ECC can feel daunting. That’s why we’ve created a welcoming, structured onboarding process tailored for vets with 1–2 years of experience. You’ll never feel like you’re in the deep end without support.
• Facilities that support your growth: Think ICU suites, CT, fluoroscopy, critical care ventilators, endoscopy, digital radiography, ultrasonography, and in-house lab equipment—everything you need to level up.
• A culture of learning: With daily case rounds, in-house education (that you get paid to attend!), and generous CPD leave and allowances, we prioritise your development.

About the role

In this role, you’ll:

• Manage a broad range of ECC cases from walk-ins and referrals
• Be supported in developing your ECC skills—including emergency surgeries and procedures
• Collaborate closely with other departments to provide integrated patient care

What we’re looking for

• A vet with 1–2 years’ experience in GP or mixed practice who’s keen to dive into ECC
• A team player with strong communication and time management skills
• Someone passionate about emergency medicine and ready to learn from the best
• If you already have ECC experience—amazing! If not, we’ll help you get there.

What we offer you

• Competitive salary + super based on experience
• Additional shift allowances (especially for overnights)
• Rotating roster for real work-life balance
• 1 week paid study leave + generous CPD budget
• Support with relocation and visa sponsorship (if eligible)
• Paid parental leave, staff discounts, wellness and mental health support
• Long-term, supportive team with fantastic staff retention
  ________________________________________

Ready to make the move?

How to apply

Please apply using the form below, including your resume and a cover letter.

We can’t wait to meet the future of ECC—and that could be you.

Thank you,
Melissa Adam
Business Manager

Are you ready to take the next big step in your ECC career?

At Peninsula Vet Emergency and Referral Hospital, we’re looking for a passionate and driven emergency vet with 1-2 years of ECC experience who’s eager to advance their skills in a collaborative, supportive, and specialist-led environment.

Why Peninsula Vet Emergency and Referral Hospital?

We pride ourselves on delivering exceptional patient care while fostering a positive, inclusive, and growth-focused workplace. Our ECC department includes:

• An ECC Specialist
• A residency-trained Registrar
• Experienced senior ECC vets (with memberships)
• An outstanding team of dedicated ECC nurses

You’ll also work alongside specialists in surgery, internal medicine, and anaesthesia, with access to cardiology and oncology support—giving you the chance to be part of complex, multidisciplinary cases that will elevate your clinical skills to the next level.

Our purpose-built hospital in Mornington, just over an hour from Melbourne (against traffic!), features:

• ICU suite, multiple consult rooms, two surgical theatres
• CT, fluoroscopy, endoscopy, critical care ventilator
• Digital radiography, ultrasound, IDEXX lab equipment, blood gas analysis, and more

About the Role

As an ECC veterinarian, you’ll:

• Manage a varied and exciting caseload, including both primary and referral emergencies
• Assist with the care of hospitalised patients across departments
• Work in a culture of collaboration, learning, and clinical excellence

This is an excellent opportunity to work with a broad range of ECC cases and continue developing your skills with the support of an experienced team.

About You

• You have 1–2 years of emergency veterinary experience and a solid clinical foundation
• You’re confident with emergency presentations and procedures, or actively building those skills
• You’re passionate about ECC and committed to continuous professional development
• You thrive in a fast-paced, team-focused environment
• You bring excellent communication, a positive mindset, and a desire to keep learning

If you’re still early in your ECC journey but hungry to grow, we’ll support you every step of the way.

What We Offer

• Competitive salary package + super, tailored to your skills and experience
• Additional allowances for overnight shifts
• A structured 4-week rotating roster (mix of days, evenings, nights, weekends)
• Generous CPD allowance + 1 week paid study leave
• In-house education program that you’re paid to attend
• Relocation and visa support (for eligible candidates)
• Paid parental leave, employee discounts, wellness support
• An experienced team that supports each other

How to apply

Please apply using the form below, including your resume and a cover letter.

We can’t wait to meet the future of ECC—and that could be you.

Thank you,
Melissa Adam
Business Manager

Are you an experienced emergency and critical care nurse ready to take on a new role in a high-performing team?

We provide a positive, fun, and well-supported environment with opportunities to grow, develop, and achieve your career goals.

Click here to watch an interview with Annabelle Tribe, one of our ECC nurses.

About us

Peninsula Vet Emergency and Referral Hospital offers a wide range of clinical services including a 24-hour emergency service, surgery, internal medicine, and anaesthesia. Our hospital boasts a collaborative approach to patient care with a passionate team and positive culture centred around providing the best care for our patients.

About the role

This role is available part time or full time and includes a mixture of evenings, nights and weekends. Leadership opportunities are also available within the team for nurses wanting to strive for future growth and development.

About you

We seek a committed and highly motivated nurse with strong clinical skills to join our busy nursing team. To be considered for this position, you will have a Certificate IV in Veterinary Nursing, experience in emergency and critical care, a desire for further education and training, and the ability to contribute to a positive team culture.

The position would be well suited to nurses who demonstrate the following:

• A strong desire to provide the best patient care
• A flexible, enthusiastic, and positive attitude
• An ability to manage stressful situations and high work pressure
• Committed to our core values of being passionate, building trust, having fun, growing and evolving, and having compassion and respect

If this sounds like you, we would love to hear from you!

What we will offer you

• A focus on your wellness and mental health support available to all employees
• Opportunity to work with and learn from industry-leading specialists
• Access to state-of-the-art facilities
• Great employee benefits and discounts for the health of your pet
• Commitment to your career development through mentorship, on the job training and a continuing education allowance
• Flexible paid parental leave

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

For more information

Visit our social pages on Facebook or LinkedIn to get a feel for who we are, and we invite you to join our Vet Education Hub, where you can access our new nurse stream as well as our vet stream of educational videos for free.

Please get in touch with us via hr@penvetreferral.com.au if you have any questions regarding this position.

How to apply

Please apply using the form below, including your resume and a cover letter.

Thank you,
Melissa Adam
General Manager